Responsible Gaming Policy

2. Self-Assessment Tools

Julius Casino provides free self-assessment tools to help players evaluate their gaming habits and identify potential concerns.

Warning Signs of Problem Gambling

Consider seeking help if you experience any of these indicators:

• Spending more time or money on gambling than you can afford
• Gaming to escape problems or relieve feelings of anxiety or depression
• Lying to family or friends about your gambling activities
• Chasing losses or increasing bet amounts to recover previous losses
• Neglecting work, family, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Feeling guilty, anxious, or depressed after gambling
• Unsuccessful attempts to reduce or stop gambling

Gambling Risk Assessment

Complete our brief questionnaire to receive:

1. Personalized risk assessment score
2. Recommended protective measures
3. Links to professional support resources
4. Guidance on setting appropriate limits

3. Player Protection Tools

Casino Julius offers comprehensive control mechanisms to help players manage their gaming experience responsibly.

Deposit Limits

Set daily, weekly, or monthly deposit limits through your Julius Casino connexion account:

Loss Limits

Control your potential losses with customizable thresholds:

• Net Loss Tracking: Monitor cumulative losses (deposits minus withdrawals) over chosen periods
• Automated Restriction: Account gaming access automatically suspended when limit reached
• Reset Schedule: Limits reset according to selected timeframe (daily/weekly/monthly)
• Limit Adjustments: Decreases effective immediately; increases subject to 7-day review period

Session Time Limits

Manage your gaming duration with session controls:

• Set maximum session duration (30 minutes to 24 hours)
• Receive notifications 10 minutes before session expires
• Automatic logout when time limit reached
• Mandatory 24-hour break between extended sessions (8+ hours)

Wager Limits

Control individual bet amounts:

• Set maximum bet size per game round
• Applies across all games at Julius Casino en ligne
• Prevents impulsive high-stakes wagering
• Modification follows 7-day cooling-off period for increases

Reality Checks

Mandatory reminders during gaming sessions:

• Pop-up notifications every 60 minutes (customizable 30-120 minutes)
• Display current session duration and financial activity
• Option to continue, set limits, or take a break
• Required acknowledgment before continuing play

4. Self-Exclusion Programs

Julius Casino offers multiple self-exclusion options for players who need a break from gaming activities.

Temporary Self-Exclusion (Cooling-Off Period)

Take a short break from gaming:

• Duration Options: 24 hours, 7 days, 30 days, 90 days
• Activation: Immediate upon request confirmation
• Account Status: Unable to login, deposit, or place wagers
• Existing Bets: Active wagers settled normally; funds remain in account
• Withdrawals: Permitted during exclusion period
• Marketing: Promotional communications suspended automatically
• Reactivation: Automatic at end of selected period; requires confirmation email

Extended Self-Exclusion

Long-term exclusion for serious concerns:

• Duration Options: 6 months, 1 year, 2 years, 5 years
• Activation Process: Request via email to [email protected] with identity verification
• Confirmation Period: 24-hour cooling period before activation
• Account Restrictions: Complete gaming access blocked; account review suspended
• Early Termination: Not permitted under French regulations
• Financial Access: Withdrawal-only access maintained; no deposits accepted

Permanent Self-Exclusion

Indefinite account closure:

• Duration: Minimum 5 years; renewable automatically
• Request Method: Written application with certified identity documents
• Processing Time: 48 hours confirmation + 7-day final review
• Account Closure: Permanent deactivation after withdrawal processing
• Reactivation: Requires formal application after minimum period; subject to compliance review
• Sister Sites: Voluntary extension to all associated gaming platforms

INTERDIS National Self-Exclusion Registry

Julius Casino fully supports France's national self-exclusion program:

• Registration: Free enrollment via www.interdis.fr or ANJ website
• Scope: Blocks access to all licensed French online gambling operators
• Duration: Minimum 3 years; extends to physical casinos and gaming venues
• Verification: Julius Casino checks INTERDIS registry during account creation and periodic reviews
• Automatic Block: Account suspended immediately upon INTERDIS listing

5. Underage Gaming Prevention

Julius Casino maintains zero tolerance for underage gambling and implements robust age verification procedures.

Age Verification Process

• Minimum Age: 18 years (strictly enforced under French law)
• Registration Verification: Identity document upload required before first deposit
• Accepted Documents: French National ID card, passport, residence permit
• Third-Party Checks: Additional verification via certified partners for suspicious registrations
• Deposit Restrictions: No financial transactions permitted until age verified

Parental Controls

Protect minors in your household:

• Install filtering software to block gambling sites (NetNanny, K9 Web Protection, Qustodio)
• Enable parental controls on devices and browsers
• Monitor device usage and internet history
• Keep payment methods secure and inaccessible to children
• Educate children about gambling risks and legal restrictions

Reporting Underage Activity

If you suspect a minor has accessed Julius Casino:

1. Contact our compliance team immediately: [email protected]
2. Provide account details and relevant information
3. Account will be suspended pending investigation
4. Funds refunded to verified payment source (original depositor)
5. Incident reported to ANJ as required by regulation

6. Support Resources and Professional Help

Julius Casino bonus programs never compromise responsible gaming. We provide comprehensive access to professional support services.

French Support Organizations

International Resources

• GamCare (UK): gamcare.org.uk | +44 808 802 0133
• Gambling Therapy (International): gamblingtherapy.org | Online chat & email support
• BeGambleAware: begambleaware.org | Comprehensive information resources
• Gordon Moody Association: gordonmoody.org.uk | Residential treatment programs

Family and Friends Support

Resources for those affected by a loved one's gambling:

• Gam-Anon: Support groups for family members (gam-anon.org)
• GamFam: Online community for families (gamfam.org.uk)
• National Council on Problem Gambling: Educational resources (ncpgambling.org)

7. Financial Counseling and Debt Support

Gambling problems can lead to financial difficulties. Julius Casino connexion with these resources can help:

French Financial Support Services

• Commission de Surendettement: Debt restructuring assistance (banque-france.fr/surendettement)
• Points Conseil Budget (PCB): Free budget counseling nationwide (economie.gouv.fr)
• CRESUS: Debt advice and financial education (cresusalsace.org)
• France Victimes: Support for gambling-related financial crime (france-victimes.fr)

Managing Gambling Debt

1. Stop Gambling Immediately: Activate self-exclusion across all platforms
2. Assess Financial Situation: List all debts, income, and essential expenses
3. Contact Creditors: Explain situation and negotiate payment plans
4. Seek Professional Help: Consult debt counselor or financial advisor
5. Create Budget: Develop realistic repayment plan with professional guidance
6. Block Access: Give payment card control to trusted family member or friend
7. Address Underlying Issues: Engage with addiction treatment services

8. Staff Training and Intervention

Casino Julius maintains a comprehensive employee training program focused on responsible gaming and player protection.

Training Program Components

• Initial Training: Mandatory 8-hour responsible gaming certification for all customer-facing staff
• Annual Refreshers: Yearly updates on regulations, intervention techniques, and support resources
• Specialized Roles: Advanced training for customer support and VIP management teams
• Regulatory Updates: Continuous education on ANJ requirements and compliance changes

Behavioral Monitoring

Our team monitors for signs of problematic gaming behavior:

• Frequent deposit limit increase requests
• Extended session durations without breaks
• Rapid deposit cycles following losses
• Customer support communications indicating distress
• Erratic betting patterns or chase betting
• Multiple self-exclusion removals and reactivations

Intervention Protocol

When concerning behavior identified:

1. Initial Contact: Supportive email offering responsible gaming resources
2. Account Review: Analysis of gaming patterns and financial activity
3. Protective Measures: Temporary limits applied pending customer response
4. Follow-Up: Direct communication offering support and discussing concerns
5. Escalation: Account suspension or mandatory cooling-off period if necessary
6. Resource Provision: Professional support organization contact information

9. Marketing and Advertising Standards

Julius Casino adheres to strict ethical marketing practices to protect vulnerable individuals.

Marketing Restrictions

• No Underage Targeting: All advertisements restricted to 18+ audiences
• Responsible Messaging: Promotions include responsible gaming information
• No Vulnerable Groups: Marketing excluded from problem gambling forums/sites
• Bonus Transparency: Julius casino bonus terms clearly displayed with realistic wagering requirements
• Time Restrictions: No advertising during children's programming or school hours

Self-Excluded Players

Automatic marketing exclusions for:

• All self-excluded accounts (temporary or permanent)
• Players who opt-out of promotional communications
• Accounts flagged for concerning behavior
• INTERDIS registry participants

Promotional Communications

Every marketing message includes:

• Responsible gaming reminder
• Age restriction notice (18+)
• Link to responsible gaming resources
• Clear unsubscribe option
• ANJ license information

10. Data Protection and Privacy

Julius casino en ligne protects all responsible gaming-related information with highest confidentiality standards.

Information Privacy

• Confidential Treatment: Self-exclusion and support requests handled privately
• Limited Access: Only authorized compliance staff access responsible gaming data
• Secure Storage: Encrypted databases with restricted permissions
• No Marketing Use: Responsible gaming information never used for promotional purposes
• GDPR Compliance: Full adherence to EU data protection regulations

Third-Party Sharing

Limited information sharing only for:

• ANJ regulatory reporting (anonymized aggregate data)
• INTERDIS registry verification (required by law)
• Professional support referrals (with explicit consent)
• Legal obligations and court orders

11. Research and Continuous Improvement

Casino Julius invests in responsible gaming research and program enhancement.

Research Partnerships

• Collaboration with French addiction research institutes
• Funding for gambling behavior studies
• Data sharing with academic researchers (anonymized)
• Participation in industry-wide responsible gaming initiatives

Program Evaluation

Regular assessment of effectiveness:

• Quarterly Reviews: Analysis of tool usage and intervention outcomes
• Player Feedback: Surveys on responsible gaming features and support
• Industry Benchmarking: Comparison with best practices across operators
• Regulatory Audits: ANJ compliance inspections and recommendations
• Technology Updates: Implementation of new detection and protection tools

12. Regulatory Compliance

Julius Casino operates under full French regulatory oversight and maintains all required responsible gaming standards.

ANJ Requirements

• License Number: [ANJ License #] (verified at anj.fr)
• Regular Reporting: Quarterly responsible gaming metrics submission
• Compliance Audits: Annual independent assessment of programs and procedures
• Staff Certification: Mandatory responsible gaming training records maintained
• Policy Updates: Continuous alignment with regulatory guidance

Industry Certifications

• eCOGRA Safe and Fair: Independent testing and player protection certification
• ISO 27001: Information security management system
• GamCare Certification: Recognized responsible gambling standards